Terms & Conditions

These terms & conditions will apply to every assignment that "You" (the Freelance Promoter) represent RETAIL DYNAMIX t/a NERCHA ETHIC CC ("the Agency"), Registration Number: 2011/040320/23

  1. Compensation

    You will compensate the Agency of all claims, charges, expenses or losses, incurred as a result of any negligible act you may cause. This is to include the cancellation, without reasonable cause of a booking, which has been confirmed either verbally or in writing by the Agency. You consent to any such claims being deducted from monies due from the Agency to yourself.

  2. Payment
    1. You must email or Whatsapp your Timesheet and POE (Proof of Execution) to joffre@retaildynamix.co.za the day you complete the assignment. If your bank details change, it is your responsibility to edit them on your Timesheet, we will not be responsible should funds be transferred into the incorrect bank account.
    2. The Agency will pay you for the hours worked within 7 working days from when the work was carried out, unless an alternative payment date has been stipulated. Please allow 48 hours for clearance. We will only release funds once the amount has received by the client.
    3. We charge our client by the hour. If we book you for 8 hours and the client decides on the day they only need you for 6 hours, then you will be paid for 6 hours. The same applies if you are booked for a full day to leaflet, and you distribute all your stock in less time, then you will be paid for the actual hours worked.
    4. Any expenses will only be paid if agreed with Retail Dynamix upfront and in writing (receipts will need to be emailed to joffre@retaildynamix.co.za the day you upload your timesheet and POE)
    5. If you walk out on a job for any reason (no stock, uniform etc.) and do not get approval from someone within the agency before leaving, you will be in breach of your agreement and will not be paid.
    6. Work ALL the shifts you have agreed to in writing. If you accept a job and you later drop out, you may be penalised if you do not provide a doctor’s note or death certificate.
  3. Uniforms, stock and promotional material

    Uniforms, stock and promotional material issued to you shall be returned in the same condition and within 5 days upon the completion of the assignment. Failure to return these items may result in deductions being made from your payment and performance bonus.

  4. Sickness, death or unforeseen circumstances.

    If you are unable to commence/complete an Assignment on the specified date and time, you must inform the Agency immediately to enable arrangements to be made for another suitable person to perform the services. You will need to provide the Agency with a doctor's note if you call in sick less than 12 hours before the activity, or you may be penalised. If you experience a death in the family, a Death Certificate will be required.

  5. Performance

    If the Agency is not satisfied with your performance or reliability the Agency may terminate your employment, whereupon the Agency will not be liable to pay you for the remaining period of the assignment. You will only be paid for the hours worked.

  6. Self-Employment

    The Agency only recruit promoters on a self-employed basis. It is your responsibility to register with SARS as self-employed.

  7. Approaching the agencies clients

    You will not at any time during any Assignment nor for 12 months thereafter directly or indirectly interfere with, solicit or entice any of the Agencies Clients or persons with whom we were in consultation. In the event of you being in breach of this clause, the Agency will be entitled to recover from you any fees which the Agency would have been paid by the client had the employment by the Agency's client been arranged by the Agency. You must immediately notify the Agency of any direct offer of employment by a client of the Agency for whom you have carried out an assignment.

  8. Termination by an employee

    You are required to give 48 hours notice should you wish to terminate your employment before the start date of the assignment, if you do not provide the agency with 48 hrs notice you will be liable for any expenses incurred as a result of such termination and such expenses may be deducted from any monies owing to you by the Agency.

  9. Personal Data

    To the extent permissible by law, you hereby consent to the processing of your personal data by us for the purposes of our website and database.

  10. Breaks

    Promoters are entitled to a 30-minute break for every 5 hours worked, at times to be determined between the Client and Promoter on good faith.

  11. Indemnity

    You assume the risks for any injuries that you may sustain in connection with your participation during a promotion and you hereby fully release and forever discharge the Agency and their respective owners, clients and employees from any claims, damages, actions, suits, or judgments resulting from their negligence or other causes that may result from any injury or death that the undersigned may sustain while participating in the promotion and thereby indemnifies and holds harmless the Agency from any injury or death so sustained. You accept any and all risk of injury or death arising out of or related to the promotion by accepting these terms.

 

Do’s and Don’ts whilst representing the agency.

Do: Check in with us once you arrive at the promotion, so we can acknowledge that you are present.

Do: Ensure that you are well dressed and presentable at all times. 

Do: Ensure that all promotional clothing, permits and stock are returned to the client after your shift.

Don't: Use mobile phones whilst working.

Don't: Wear any heavy makeup or excessive jewellery

Don't: Smoke whilst on duty.

Don't: Drink or eat whilst on duty

Don't: Leave the job early, without approval from the agency.

Don’t: Disrespect the client in anyway.

** These Don'ts may incur a penalty if breached.